CUSTOMER FEEDBACK

If you have recently had a service provided by HilCo Mechanical, please take a few moments and share your comments and suggestions as they are very important to us.

Who referred you to HilCo or how did you hear about us?
Have you used HilCo's services before?						Yes			No
RATE OF SERVICE Please rate the following from 1 to 5, with 5 being the highest rating.
Office Staff:					1	2	3	4	5
	Pleasantness
	Informative
	Knowledgeable
	How would you rate the convenience of your scheduled appointment?
Were you notified on the morning of service with an approximate time of our technicians arrival?			Yes			No			N/A
Were you called when our technician was on his way?			Yes			No			N/A
Technician(s):					1	2	3	4	5
	Courteousness
	Cleanliness
	Knowledgeable
	Did our technician answer all your questions?		Yes			No			N/A
Installation Crew (if applicable):					1	2	3	4	5
	Quality of work
	Cleanliness
	Answered all your questions
	Explanation of new equipment operation
HilCo Mechanical:					1	2	3	4	5
	Response time
	Overall experience
Would you recommend HilCo to others? Please explain:
Additional comments:
May we share your comments on our website and marketing materials?						Yes			No
Your Information (optional):
	Name:
	Phone:
	Email:
NOTE: HilCo will not share your email or personal information with any outside sources.

Please feel free to contact our office at (623) 972-5195 with any additional questions or concerns.